Below is some helpful information for shoppers to know about shopping at ABC Fine Wine & Spirits.
Do shoppers need to ask for tax exemption?
No, ABC Fine Wine & Spirits orders are not tax-exempt.
What items are prohibited?
Shoppers cannot deliver tobacco or gift cards from ABC Fine Wine & Spirits.
If any of these items are on an order, shoppers can kindly let the member know that those items are not eligible for delivery with Shipt. If the member requests more information, shoppers may politely recommend that they reach out to Shipt Support for further details
What types of ID are accepted at ABC Fine Wine & Spirits?
When completing an order at ABC Fine Wine & Spirits, you'll be required to show a valid ID. Below are the types of IDs that the retailer will accept:
- Driver’s license from any state (including Washington D.C., Puerto Rico or Canada)
- Florida State ID (issued by Florida Division of Driver’s Licenses) – No other state IDs.
- A passport or passport ID card (valid, non-expired date)
- Active Military ID (valid, non-expired date)
What do I do about "Free With" items at ABC Fine Wine & Spirits?
Throughout the store, shoppers may see tags next to an item that indicates if purchased, a promotional item can be added to the order at no cost. In this situation, shoppers cannot get the promotional item as this incentive is for ABC Fine Wine & Spirits customers shopping in-store only.
Should shoppers use a rewards card at checkout at ABC Fine Wine & Spirits?
No, Shipt does not have a loyalty program through ABC Fine Wine & Spirits.
Can items be returned?
Yes, items, except for growlers, can be returned to the store where they were originally purchased.
Note: ABC Fine Wine & Spirits has the right to accept or refuse returns for any items.
To complete a return for an ABC Fine Wine & Spirits order:
- Present the original receipt and your Shipt card at Customer Support.
- Write the order number on the receipt and take a picture of it after the store attendant has completed the return.
- Email the picture to support@shipt.com.
What should shoppers do if a member has an issue with their order from ABC Fine Wine & Spirits?
Politely apologize to the member and suggest that they contact Shipt Support via live chat, support@shipt.com, or (205) 502-2500 to get assistance with the issue — the support team will be happy to help!
In order to participate in alcohol delivery, shoppers must be 21 years of age or older and pass Shipt's Alcohol Delivery Certification course. To see if alcohol delivery is available in your metro and take the course, click here.